These controversies concerning the relationships between citizenship pressure, OCBs and CCBs could be due to ways in which OCBs are calculated. Inside the literature, OCBs have typically been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are unable to detect the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4